Message

Description

With the message module, messages can be sent between, for example, participant, administrator and supervisor, or to a specific group of participants, administrators or supervisors. If desired, attachments can be sent along. The default name of this module is "My Messages".

When a new message is received, an e-mail message is automatically sent for it. This will be sent to the email address of the person who received the message.

If a report is created for a participant, you can choose to add a message to it. This message will also appear in the message module.

Settings

Send a message

Participants can send a message to one or more supervisors. Click on 'Post new message' to create a new message. In the screen that follows, a word processor can be used and files can be added (max. 100MB). Then select which attendant(s) should receive the message. It is only possible to send messages to linked supervisors.

When a facilitator wants to send a message, different options will appear than for a participant. A supervisor can choose to automatically place a salutation in the message. This salutation is completed on the basis of the data of the person receiving the message. For example, the salutation 'Dear {{FIRST NAME}}' automatically fills in the first name. Below that the message can be typed and possibly files attached (again max. 100MB). You can then choose to send the message to participants and possibly their supervisors. Finally, a confirmation option must be checked before the message can be sent.

Edit and mark posts

After a message is sent, it is automatically marked as read for the sender. To mark a message as unread, return to the message module home screen. There is an option that says "Click to view the read messages." A list of read messages is then displayed. Here a message can be marked as unread by clicking on the bell icon. The message can be edited by clicking on the pencil, which will then redirect to the profile of the specific user.

It is possible to enter a standard text for a certain role, which can be used at the touch of a button.

Internal module name: Contact

Disclaimer: This text was automatically translated from the Dutch version.